Lillian A. Tsai is a 25-year marketing and communications veteran and President of TsaiComms. The daughter of a Chinese Davis Cup player, Tsai's Malaysian-Chinese upbringing and diverse cultural experiences living and working in Asia, Europe and the U.S. have given her a unique perspective and appreciation of different cultural styles, especially in the corporate environment.
Ms. Tsai's diverse work experience from the Silicon Forest to Singapore to Stuttgart includes companies such as Hewlett-Packard, Mentor Graphics, GemStone Systems, Brokat Technologies and Encorus Technologies.
In addition to strategic marketing, TsaiComms also offers cross-cultural workshops and Asian community outreach services. TsaiComms was listed on the Portland Business Journal's 2003 Top 25 Minority Owned Businesses after its first year of operations.
Prior to partnering with TsaiComms LLC, Ted Cruise was the General Manager of Blount, Inc.'s $16 Million, 100,000 Sq. Ft. manufacturing plant in Fuzhou, China. Ted directed the project from concept to production in 14 months. He selected, hired, trained, and managed the staff of over 60 at all levels of the operation. Ted brings more than 15 years of manufacturing experience and more than six years of direct China work to his clients. His areas of expertise include:
- Risk Identification and Mitigation
- Manufacturing Systems and Lean Manufacturing
- Supply Chain Management
- Total Quality Management and Statistical Quality Control
- Human Relations Management and Compliance in China
- Managing Expatriates
Earlier in his career, Ted worked as a Supply Chain Manager, Project Manager, and Manufacturing Engineer. He holds an M.S. in Materials Science and Engineering and a B.S. in Metallurgical Engineering from The Ohio State University and Michigan Technological University respectively. He has taught at Clark College and Clackamas Community College. Ted is conversant in Mandarin Chinese.
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