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“Racism is a heart disease. How we think and respond is at the core of racial suffering and racial healing. If we cannot think clearly and respond wisely, we will continue to damage the world’s heart.” -- Ruth King, Mindful of Race: Understanding and Transforming Habits of Harm
This is a photo of Lillian Tsai of TsaiComms.
Our vision is to bridge cultural gaps across individuals and teams in diverse, multicultural, and global environments.

We do so by focusing on the social emotional intelligence of human interactions. Our diversity, equity, inclusion and belonging coaching, consulting, inclusion training, facilitation, keynotes, and team interventions are results-focused, evidence-based, thoughtful, and compassionate. We work with boards of directors, C-suite and executive-level teams, mid-level managers, and frontline employees across every industry in the corporate, nonprofit and government sectors.

Our Approach to Diversity, Equity, Inclusion and Belonging

First, we identify the gaps that are preventing organizations and their teams from working together optimally through a thorough organizational assessment or scan. Through focus groups, interviews and online surveys, we identify the themes and patterns followed by thoughtful and pragmatic recommendations for an action plan on how to move DEIB forward. Our consultants then work with your stakeholders to execute on the plan.

Our focus on communication improves inclusivity, trust, and belonging in ways that ultimately improve organizational culture. We believe this has cascading effects on hiring, retention, and relationships, which allow productivity and creativity to thrive.

Our Services

Our custom solutions will help your organization thrive, no matter your differences.

  • This is an image of customized business coaching.
    Coaching

    "Lillian is a phenomenal coach with an amazing gift in seeing the potential in talent, then nurturing those talents with wonderful charisma, passion, grit, trustworthiness, dependability, integrity, a strong purpose, and leadership."

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  • This is an image of remote dei training.<br/>
    Facilitation and Training

    “The best diversity class I have ever attended, with real-life lessons and instructions! 30 years I’ve taken classes; none as great as this one!”

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  • This is an image of a tsaicomms keynote speaker.
    Speaking

    "You are an amazing communicator, a great story teller, with incredible timing, perception and grace! Thank you for the gift of yourself and please please please continue with your work!"

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  • This is an image of dei training and consulting.
    Consulting

    "Lillian Tsai is an excellent and knowledgeable consultant on the topic of Diversity, Equity, and Inclusion."

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Bridging difference
We would love to hear from you! Call or email us.
This is a photo of corporate diversity and inclusion training.